Q1: What is TheSocialBuy.com?
TheSocialBuy.com is a premier Social Media Marketing (SMM) panel that offers affordable and reliable services like Instagram followers, Facebook likes, YouTube views, and more. Whether you are an individual or a reseller, we have services tailored for all your needs.
Q2: Why choose TheSocialBuy.com?
We provide the cheapest, fastest, and most reliable SMM services to help you grow your social media presence. Our 24/7 support team ensures a seamless experience for every client.
Q3: How does social media marketing benefit my brand?
SMM boosts your brand's online visibility, increases engagement with potential customers, and drives more traffic to your business through platforms like Instagram, Facebook, YouTube, and TikTok.
Payments
Q4: What payment methods are available?
We accept a variety of payment methods, including manual and automatic gateways. Trusted customers may get access to PayPal after making initial manual payments.
Q5: How can I activate the PayPal gateway?
To activate the PayPal gateway, you must complete 4–5 manual payments of $10 each (up to $50). Once verified, we will enable PayPal for you. API users can contact support for instant activation.
Orders
Q6: How do I place an order?
1. Select the service type from the drop-down list.
2. Enter the link to your page (in the correct format).
3. Input the required quantity (e.g., likes, followers, or views).
4. Apply a discount coupon (if available) and click "Submit."
Q7: Can I cancel or modify my order?
No, orders cannot be canceled or modified once placed. Double-check all details before submitting your order.
Q8: What does "Partially Completed" mean in my order status?
This status indicates the system was unable to deliver the full quantity. The remaining amount will be refunded automatically. For additional services, place a new order with a different server.
Q9: Can I place duplicate orders for the same link?
No. Avoid placing duplicate orders for the same link. Both orders will process, but the combined quantity may not be accurate, and no refund will be provided.
Drip Feed
Q10: What is Drip Feed?
Drip Feed allows you to place the same order multiple times automatically with specific intervals between deliveries. For example:
- Quantity: 100
- Runs: 10
- Interval: 30 minutes
This setup will deliver 100 likes every 30 minutes, for a total of 1,000 likes.
Q11: What precautions should I take when using Drip Feed?
- Never exceed the maximum service quantity.
- Ensure the interval is longer than the service start time to avoid failures.
- Note: No refunds will be issued for incorrectly configured Drip Feed orders.
Refunds and Warranties
Q12: When is a refund possible?
Refunds are only applicable for undelivered services or partially completed orders. No refunds are issued for errors in Drip Feed, incorrect link formats, or duplicate orders.
Q13: When is the refill/refund warranty void?
The warranty is void if:
- A link was initially added in the "No Refill Server" and later transferred to a refill server.
- Orders are placed on multiple panels for the same account.
Services
Q14: What are Instagram Mentions?
Instagram Mentions involve tagging someone in a post. For our services, you provide the link to your post and the username of the person whose followers you want to mention under your post.
Q15: What does "Impression" mean?
An impression refers to how many users have seen your post. Brands often use this metric to evaluate the reach and effectiveness of their campaigns.
Q16: What are Instagram Saves?
Instagram Saves occur when a user saves a post to their collection by clicking the save button. More saves can increase your post's impressions and engagement.
Support
Q17: How can I contact support?
You can reach us via:
- Support Ticket: Submit your query through the ticketing system on our website.
- Skype: Contact us at 9007945580
Q18: What should I do if I need a new service?
Simply contact our support team with your requirements. We’ll work with you to add the service to our panel.
Additional Features
Q19: Do you offer a price match?
Yes! If you find a service at a lower price elsewhere, share the link with us, and we will offer you an even better price.
Q20: How can I become a reseller?
Sign up for our panel, fund your account, and start reselling our services under your brand name.
Start growing your online presence today with TheSocialBuy.com—your trusted partner for social media marketing success!